Case Study: Australasian Fintech Company
An Australasian Fintech Company revamped its collections strategy with Upscaled’s help, implementing a 24/7 IVR system for payments and...
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Automated Payments and Collections
Visibility and Consistency in Operations
A consistent challenge that growth-focused enterprises face is visibility into what is going across the organisation, consistency in execution, and reliability. Without this, human errors, poor productivity and inefficiencies in workloads undermine cash flow and put the enterprise at risk.
Revolutionising Financial Management
To address this challenge, we have partnered with the leading providers of automated accounts & solutions software, which has revolutionised the way many of our clients manage their finances. By implementing automation, and then supporting the communication of the technology and helping people across your organisation stay up-to-date on tech best practices, we support streamlining your processes, reducing errors, and having a better understanding of what is going on across the business.
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15% increase in asset sale performance
ARG, an asset finance firm, collaborated with Upscaled to tackle operational inefficiencies and financial instability. Upscaled’s comprehensive strategy included enhancing asset recovery through analytics, introducing AI-driven risk assessment tools, and implementing cost-saving measures like digital collections and off-shoring. The partnership led to a 15% increase in asset sale performance, a 20% improvement in roll rates, and a strategic global market presence, ultimately exceeding ARG’s goals and bolstering their financial health.
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$30M Reduction in Losses
Prospa, grappling with arrears and financial losses, partnered with Upscaled to overhaul its collections and risk management. Upscaled’s solutions, including process automation and legal strategy optimisation, led to a $30 million reduction in losses and a significant boost in productivity. This strategic collaboration not only resolved Prospa’s immediate issues but also established a foundation for long-term operational success.
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"Upscaled’s strategic solutions have enabled Prospa to optimise collections, resulting in tangible financial benefits. The engagement with Upscaled has proven invaluable for our financial operations."
- Ross Aucutt
CFO, Prospa
Who we work with
CEO & COO
Strategic planning and
operational efficiency
CFO
Financial performance and cost mgmt.
CIO
Technology implementation and IT strategy and change mgmt.
HR Execs
Enhancing team growth, performance and engagement.
“Our growth strategy can be yours: Upscaled will help you deliver superior customer experiences and implement the technology transformation to deliver consistently, ensuring you build a reliable sales engine for scaling revenue.”
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